Ikea's distribution centre in Genk, Belgium, is pioneering the use of self-steering drones to assist employees with automated stock checks, making a significant step forward in the retailer's operational efficiency. This marks the first instance worldwide where drones are active alongside human workers in an Ikea facility.
Previously, autonomous drones were employed exclusively for nighttime stock checks at Ikea outlets in Ghent, Zaventem, Anderlecht, Liège, Mons, and Arlon. This task, previously performed manually over months, has been revolutionised by the introduction of drone technology. Ikea Wilrijk is set to adopt this system at the beginning of March. Recognised as a groundbreaking initiative, this project received the prestigious Mercurius prize from the trade federation Comeos last autumn.
Photo: Ingka Group
Taking the concept further, the Genk distribution centre sees drones operating during employees' working hours, enhancing real-time stock management. With drones and employees working simultaneously, any stock shortages or surpluses can be promptly addressed, leading to increased efficiency and productivity. This integration of drones is particularly beneficial in warehouses operating 24/7.
Following the success of the Belgian pilot project, Ikea is now rolling out drone technology internationally, with drones already in operation at numerous Ikea branches worldwide. The introduction of drones aims to improve the working environment for shop employees, making tasks more ergonomic, safer, and less repetitive. Furthermore, the enhanced efficiency contributes to an improved customer experience by enabling faster product retrieval and error correction in stock management.
Source: www.retaildetail.eu